الأبحاث العلمية في جامعة الإسراء
Publications Of Isra University

Amman - Jordan
Exploring staff perspectives of the barriers to the implementation of accreditation in Jordanian hospitals: Case study
Year : 2021-04-01
Faculty : Nursing
Author : عبدالله احمد عبـدالله الغنميين /  عماد حسن سليم الفيومي / 
Abstarct :
ABSTRACT Background: Accreditation is a process of assessing a hospital. It includes a self-assessment against a set of standards and an external assessment followed by a report. Jordan, has started developing and applying accreditation in its healthcare organizations. Aim: This study aims to explore the barriers associated with applying an accreditation programme in hospitals in Jordan, from the perspective of doctors and nursing staff. Method: This study is qualitative in nature, adopting a case study method, with face-to-face interviews as the key instrument of data collection in two hospitals in Jordan. The sample interviewed consisted of 25 doctors and nurses in total. Result: Four key barriers to accreditation were identified in the sampled hospitals: lack of motivation, low salaries, and poor incentives, workload, the cost of accreditation implementation, staff shortages, and high staff turnover. The investigation also offers recommendations for enhancing the implementation of accreditation in Jordanian hospitals. Conclusion: This study explored the main barriers to successful accreditation in Jordanian hospitals; thereby making an original contribution to existing knowledge, as it is the first empirical exploration of the implementation of accreditation in the above-mentioned context. As such, it has attempted to offer an in-depth understanding of the factors impacting this process.