Abstract: Abstract
Objectives The key point of this investigation is to explore factors that influence healthcare providers’
quality care in government hospitals in Jordan, from the perspective of nurses, pharmacists
and physicians.
Method A qualitative technique (case study) was executed in this project. Semi-structured interviews
(face-to-face) were used. The thematic analysis was applied in this study. The interviews
were conducted with five physicians, five pharmacists and five nurses at different levels, including
different specialists from Jordanian government hospitals.
Key findings Four vital factor influencing of nu healthcare providers’ quality care were recognised
in the sampled hospitals: manager ability and leadership support of staff, adequate and qualified
hospital nurses and physicians, building a trusting work environment and good salaries and
incentive.
Conclusions This examination attempted to offer an in-depth comprehending factor that impacts
healthcare providers’ quality care. Furthermore, it contributes to healthcare theory and practice
by developing a conceptual framework that offers policymakers and